Running into problems, such as being unable to send important business emails, can cause productivity issues and even financial losses for the company. If you're having trouble sending invoices via QuickBooks Desktop Webmail, the issue is due to wrong webmail preferences. The QuickBooks could not connect to email server error is the cause of this. In this article, we'll address the issue and its underlying causes while offering simple solutions that you can apply instantly.
However, without professional assistance, you may accidentally make things worse. For prompt assistance, think about contacting our committed Technical Support staff. Dial 1-855-856-0042. With the skills and tools, our team of professionals can quickly identify and resolve the "QuickBooks could not connect to email server" issue. This will be carried out with the least amount of disturbance to the company's operations.
Causes of the QuickBooks Could Not Connect to Email Server Error
There are several reasons why you might get the QuickBooks email server" error. Below are some of the typical causes identified.
Internet connectivity: This error may be caused by a weak internet connection or by being completely disconnected.
Misconfigured Email Settings: If the email settings are not configured correctly, QuickBooks may not be able to connect to the server.
Authentication Issues: This issue may also arise if you attempt to log into the email account with incorrect credentials.
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How to Fix the QuickBooks Could Not Connect to Email Server Error?
Let's now move on to practical methods for fixing the email server issue.
Troubleshooting Solution 1: QB Desktop Update
The initial step in fixing not just email sending errors but also several other QuickBooks-related issues is to update QuickBooks Desktop.
In QuickBooks, select the Help tab and select the Update QuickBooks Desktop option from the drop-down list.
After choosing the "Update Now" tab, click "Get Updates".
After the updates have finished downloading, restart QuickBooks.
Choose the Install Now option to allow the updates to be installed.
Troubleshooting Solution 2: Check the Webmail Preferences Settings
Launch QuickBooks Desktop and select Preferences from the Edit tab.
From the menu on the left, select Send Forms.
Under My Preferences, select the email account you use to send emails.
Select Edit, then go to the SMTP Server Details section of the Edit Email Info window.
Enter the correct port number and server name now. For further information, see Common Email Server Addresses (SMTP, POP3, IMAP).
Try using QuickBooks Webmail to send an invoice again after saving the configurations.
Proceed to the next fix if the network connection issue is still preventing QuickBooks from sending emails.
Troubleshooting Solution 3: Set the Default Settings for Internet Explorer
Click the Gear icon in the upper right corner of the window when you launch Internet Explorer.
After choosing Internet Options, select the Advanced tab.
After selecting Restore Advanced Settings, click OK.
Upon quitting Internet Explorer, try sending the email again.
Occasionally, QuickBooks and other programs are prevented from sending data outside of the home network by Windows Firewall and other firewall/antivirus programs.
This causes issues when sending emails.
Try sending emails from QuickBooks after closing any security applications.
You must reconfigure the application for a permanent remedy if the error is resolved by turning off the security program.
For comprehensive instructions, get in touch with the manufacturer or application provider.
These troubleshooting tips might assist you in resolving QuickBooks Could Not Connect to Email Server. If you are not tech-savvy and find these procedures overwhelming - Call 1-855-856-0042. Our experts are equipped to manage the intricacies of QuickBooks issues, ensuring a quick and effective resolution.
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